Privacy Policy
Last updated: [Effective Date]
1. Overview
This Privacy Policy explains how [Your Company Legal Name] ("Elite Scope, "we," "us") collects, uses, and shares information when you use the Elite Scope app and this website. It's written to be read alongside our Terms of Use.
2. Data we collect
We collect the following categories of information:
- Account data — first name, last name, email address, and a securely hashed password when you register.
- Subscription data — your selected tier, billing cycle, and subscription status, as provided to us by the App Store or Google Play. We do not receive or store your full payment card details.
- Usage data — how you interact with signals, tools, and screens in the app, used to keep the Service working and to improve it.
- Device data — device type, operating system, and app version, collected automatically for diagnostics and compatibility.
We do not collect your brokerage credentials, bank account numbers, or the details of trades you place with a third-party broker — Elite Scope does not execute trades on your behalf.
3. How we use data
We use the data above to:
- Create and maintain your account and authenticate you;
- Deliver signals, indicators, and analytics appropriate to your subscription tier;
- Process and manage subscriptions in cooperation with the App Store and Google Play;
- Provide customer support and respond to your requests;
- Maintain the security, integrity, and performance of the Service;
- Comply with legal obligations.
5. Payment data
All subscription payments are processed by Apple or Google under their respective privacy policies. Elite Scope never sees or stores your card number, billing address, or other payment credentials directly.
6. Data retention
We retain account data for as long as your account is active, and for a limited period afterward as needed to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion at any time — see Delete Your Account.
7. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at [email protected].
8. Security
We use reasonable technical and organizational measures — including encryption of passwords and secure transport for data in transit — to protect your information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
9. Children's privacy
The Service is not directed to, and is not intended for use by, anyone under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
10. International transfers
We may process and store data in countries other than your own. Where required, we rely on appropriate safeguards for international transfers of personal data.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above, and where required, we'll notify you in the app.
12. Contact
Questions about this Privacy Policy or your data can be sent to [email protected].